The Birmingham Care Services Directory contains information about different types of care services and how to access them.  The directory includes information on:

  • Caring for relatives
  • Looking after yourself if you have a disability or are elderly
  • Adaptions for your home to make it easier to live in

To access the directory please click this link and it will take you to the Care Choices website:

Birmingham Care Services Directory 2022

What does a Carer do?

Each caring role is unique, and may encompass a range of tasks and responsibilities. The role of a Carer might include, but is not limited to, the following:

  • Personal Care – Support with dressing, washing, and toileting
  • Domestic Care – Support with cooking, housework, and shopping
  • Physical Care – Support with lifting, assisting, and helping when moving around
  • Financial Care – Support with any financial affairs
  • Health Care – Support with managing illness or a condition, or helping to administer medication
  • Emotional Care – Support by being a listening ear, offering moral support, or simply providing company for someone who is feeling isolated
  • Communication Care – Supporting or assisting with a listening or communication impairment, including translation, for example, when English is not the family’s first language

Requesting a Carer’s assessment

  • If you care for an adult, you can ask for an assessment at any time. If your situation changes and you need more help, you can ask for a reassessment.
  • You do not have to have a Carer’s assessment; it will not stop the person you care for from receiving services.
  • You can ask a friend or representative to be with you for your assessment. You are entitled to a written copy of your Carer’s assessment.
  • When you contact Birmingham Carers Hub to request a Carer’s assessment, we will undertake the assessment by asking you questions about your caring situation and the impact it has on your wellbeing. We will assist you to consider the options that may assist improve your wellbeing as well as remaining safe and resilient in your caring role.
  • There is no charge for a Carer’s assessment and Carers are not currently charged for support they may receive.
  • To request a Carer’s assessment call the Birmingham Carers Hub on 0800 006 9711or email

If you are under 18

If you are under 18 and you are taking on a lot of responsibility as a result of a condition that a grandparent, parent or sibling has, it is important that your needs are looked at too. You can contact Spurgeons who offer support to young carers: Telephone 0121 227 7000 or Email